Home Performance and Talent Management Leveraging collective intelligence Delegating Tasks: The Key to Unlocking Your Team’s Potential Delegating Tasks: The Key to Unlocking Your Team’s Potential CoachHub · 9 February 2023 · 7 min read Workplace culture can often spell the difference between the success of a company or lack thereof. The mark of a good leader is the ability to properly delegate and divide responsibilities among employees. This will ensure success within the organisation. Delegation is the process of distributing tasks and responsibilities among employees in your team. This will create a more efficient working system and decrease the workload on you as the manager or head of a team. Delegation can be an excellent opportunity for you to create growth among employees and give yourself the opportunity to focus on your tasks. For it to be effective, delegation needs to be done right. This means that you have to assign tasks based on your employees’ strengths and weaknesses. Otherwise, it may be difficult for them to keep up with tasks or perform up to expectations. Many managers find it difficult to properly delegate because it requires you to express trust, especially when you have been in charge of a project from scratch. Delegation also means you will need to carry out more feedback cycles and check-ins to ensure that the job is welldone. However, learning to adequately distribute work can lessen the load on your shoulders and help your organisation function as a well-oiled machine. In this article, we will discuss the importance of properly delegating duties in the workplace as well as how a manager can come up with an efficient system of task distribution. Content Understanding Your Team's Skills and Abilities Preparing for the Delegation Process The Delegation Process Overcoming Common Challenges Conclusion Understanding Your Team’s Skills and Abilities Even though delegation can be difficult for managers who haven’t practised it before, there are some key things you can follow to make the process easier for you. Assessing Individual Strengths Each team member has a specific task or responsibility that they are trying to accomplish within the sphere of their ability. It is by understanding these abilities that a manager can delegate effectively. As a team leader, your job will be easier when you are aware of where the team members’ strengths lie. It becomes much easier to group tasks into different categories before you begin the process of trying to assign them. Matching Tasks with Appropriate Team Members After assessing the strengths of each individual, the next step is to ensure that the delegated tasks are assigned to the right people. In addition to delegating tasks based on goals, it also helps to assign tasks that match the professional goals of the employees. Giving tasks that are within employee interests makes it easier for them to carry out their jobs. They are more likely to give their full attention to the task if it will help them achieve their personal development plan. Building a Culture of Trust and Empowerment Trust is a major factor needed for a manager to efficiently delegate responsibilities among team members. Your employees need to know that you believe in their abilities, this creates a sense of empowerment and responsibility that is essential for company growth. It also makes for the establishment of a good rapport and efficient feedback mechanism between management and employees. Preparing for the Delegation Process Both managers and employees need to adequately prepare for the delegation process to ensure that it runs smoothly. In an organisation where delegation isn’t usually practised, it can be difficult for workers to easily segue into the new system. Setting Clear Expectations It becomes difficult for employees to properly do their jobs when they are unsure of the ultimate goal. This is why it is essential for a good leader to set clear expectations when they delegate tasks. By letting your employees know what is expected of them, you create an opportunity for everyone to work towards the same goal. Providing Adequate Training and Support To provide the right training and support for employees, you need to realise that failure is a part of the process. Failure ensures that employees can grow faster and learn more efficiently. If you are the one doing all the work, there will be no opportunity for employees to learn from their mistakes. Proper delegation ensures that your team members can go through proper training courses and develop their skill set. It also puts them in a position to make more informed decisions about their job. Establishing a Communication Plan You need to ensure that there are clear communication lines between you and team members. In delegating responsibilities, you need to be ready for questions and feedback. This will be impossible without communication. Find a plan that aligns with the work culture of your company and proceed from there. Bringing back the magic into the daily lives of managers Download the eBook The Delegation Process The delegation process is not as daunting as you may think. Once you are ready for honest and efficient feedback, it’ll be easier for you to ease into the process. Assigning Tasks and Responsibilities The first thing to do is to figure out what tasks need to be divided among your team members. Delegation is not about arbitrarily assigning jobs to people. You need to be intentional about the process by creating an ordered list of each task as well as the expected outcome. This will make it easier for you to assign jobs to the right people for optimal results. Providing Feedback and Monitoring Progress You should not be afraid to properly communicate with your workers and provide feedback on their progress. Not only does it keep everyone on their toes, it also ensures that you are kept up-to-date on the progress of the tasks. Offer suggestions where needed but be careful not to micromanage your team members in the process. The goal is to improve communication. Encouraging Collaboration and Problem-Solving While trying to ensure that team members develop skills that make them more capable of handling responsibilities, you also need to encourage them to work together when solving problems. In any company, the best way to achieve office goals is by working together. This is the best application of delegation. There is no point in delegating tasks if team members are unable to ask for help or work with others. Overcoming Common Challenges At first, you may experience a bit of resistance among workers, but by properly communicating and having honest conversations with your team members, you can come up with a more efficient system. At the end of the day, you need to let your employees understand the purpose of changes rather than arbitrarily imposing them on team members. This makes them feel trusted and important. Trust is a core backbone of delegation. You need to be able to trust that your team members will carry out their responsibilities efficiently and they need to trust that you will not abuse your power. As a team leader, it is your job to strike a balance between control and trust because delegation is not just about control. It is also about letting people use their skills in performing responsibilities. Balancing Delegation with Direct Involvement There is no point to a team if you intend to carry out all the responsibilities on your own. You are more likely to create a well oiled working machine when you properly delegate responsibilities. This doesn’t eliminate your ability to be directly involved with the process either. The fun in delegation is being able to figure out which tasks need your direct attention and which tasks you can assign to others. Incorporating Digital Coaching Tools and Techniques If you work in a company where delegation is not a core part of the organisational structure, it can be difficult to fully incorporate it into the daily operations. This is where digital coaching comes in. Digital coaching can help team leaders learn better ways of handling a team. The digital coaching process can make it easier for you to figure out how to manage the people you work with and ensure that jobs are completed efficiently. Conclusion It will not be easy to properly implement delegation into your workplace culture. In the beginning, there may be a few hitches when trying to figure out how to distribute jobs to the right people. Mistakes may occur at first, but with time it gets easier, especially if you have clear and honest communication or feedback lines. The first step to growth in any organisation is to be open to feedback from both superiors and team members. Once that is in place, it becomes easier to implement changes and work together. Delegation can be a way to save time and improve efficiency in the organisation so try not to fall into the trap of thinking it’ll be easier to do everything on your own. As a team leader or even as a team member, you need to be ready to try out new strategies that will contribute to the growth of your company. This way, you create an avenue for constant growth and improvement that will be beneficial for the organisation in the long run. Make Collective Intelligence Your Superpower Build a culture of collaboration to multiply your workforce potential Discover CoachHub Share Samuel Olawole Samuel Olawole is a freelance copywriter and content writer who specialises in creating exciting content across a wide range of topics and industries. When he’s not writing, you can find him travelling or listening to good music. 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